At Innovative Customer we recognize that privacy is important. This Policy applies to all of the products, services and websites offered by Innovative Customer or its subsidiaries or affiliated companies (collectively, Innovative Customer’s "services"). In addition, where more detailed information is needed to explain our privacy practices, we post separate privacy notices to describe how particular services process personal information, which are accessible from the navigation bar to the left of this notice. If you have any questions about this Policy, please feel free to contact us through our website.
You can browse most of our site without telling us who you are. In order to start or participate in challenges, or participate in the forums, you are required to register.
In order to provide our full range of services, we may collect the following types of information:
Information you provide - When you sign up for an account, we ask you for personal information (such as your name, email address and an account password, etc).
Innovative Customer cookies - When you visit Innovative Customer, we send one or more cookies - a small file containing a string of characters - to your computer that uniquely identifies your browser. We use cookies to improve the quality of our service by storing user preferences and tracking user trends, such as how people browse. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some Innovative Customer features and services may not function properly if your cookies are disabled.
Log information - When you use Innovative Customer services, our servers automatically record information that your browser sends whenever you visit a website. These logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
User communications - When you send email or other communication to Innovative Customer, we may retain those communications in order to process your inquiries, respond to your requests and improve our services. Also transactional information based on your activities on innovativecustomer.com (such as your projects or entries to a project), community discussions, chats, dispute resolution, correspondence sent to us.
Affiliated sites - We offer some of our services in connection with other web sites. Personal information that you provide to those sites may be sent to Innovative Customer in order to deliver the service. We process such information in accordance with this Policy. The affiliated sites may have different privacy practices and we encourage you to read their privacy policies.
Links - Innovative Customer may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve the quality of our search technology, customized content and advertising.
Other sites - This Privacy Policy applies to web sites and services that are owned and operated by Innovative Customer. We do not exercise control over the sites displayed as search results or links from within our various services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you. Innovative Customer only processes personal information for the purposes described in the applicable Privacy Policy and/or privacy notice for specific services. In addition to the above, such purposes include:
Innovative Customer processes personal information on our servers in the USA and in other countries. In some cases, we process personal information on a server outside your own country. We may process personal information to provide our own services. In some cases, we may process personal information on behalf of and according to the instructions of a third party, such as our advertising partners.
We will never resell or redistribute your information without your express permission. You agree that we may use your personal information to:
Your nickname is publicly displayed on our site. Other people can see your projects, entries, feedback, ratings and associated comments, and so on. Notices sent to community members regarding suspicious activity and policy violations on Innovative Customer.com may refer to nicknames.
Occasionally, we conduct user surveys to learn how we can better serve you. These surveys are optional and if you choose to respond, your responses will be kept anonymous. The demographic information we collect in the registration process and through surveys is used to help us improve our services.
You can decline to submit personal information to any of our services, in which case Innovative Customer may not be able to provide those services to you.
We never sell or rent your personal information to third parties for their marketing purposes without your express consent. Upon registration, you can opt-in to receive our monthly e-newsletter.
We may disclose personal information if we are legally required to do so, to enforce our policies, to respond to claims that content you submitted violates the rights of others, or to protect the rights, property, or safety of third parties. We may also share your personal information with:
In an effort to respect your privacy, we will not otherwise disclose your personal information to law enforcement, other government officials, or other third parties without a subpoena, court order or equivalent legal document, except when we believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss or to report suspected illegal activity.
You can see, review and change your personal information in your Innovative Customer profile. You must promptly update your personal information if it changes or is inaccurate. Once you make a public posting, you may not be able to change or remove it. If you request, we will close your account and remove your personal information from view as soon as reasonably possible. We do retain personal information from closed accounts to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our Site Policies, and take other actions permitted by law.
Your password is your key to your account. Use unique numbers, letters and special characters, and do not share your password with anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken on your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify us and change your password.
Innovative Customer regularly reviews its compliance with this Policy. Please feel free to direct any questions or concerns regarding this Policy or Innovative Customer's treatment of personal information by contacting us through this web site. When we receive formal written complaints at this address, it is or Innovative Customer's policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between or Innovative Customer and an individual.
Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Policy changes). Each version of this Policy will be identified at the top of the page by its effective date, and we will also keep prior versions of this Privacy Policy in an archive for your review.
